Refund Policy

Our Policy

Due to the personalized and custom nature of our printing services, we do not offer refunds on any orders once they have been processed and printed. Each order is created specifically for the customer, and the resources (paper, ink, labor) cannot be recovered.

Quality Issues & Printing Errors

We stand by the quality of our work. If you receive an order with a significant printing error or manufacturing defect that is our fault, please contact us within 48 hours of receiving your order. Examples of such errors include:

• Printing the wrong file.
• Major ink smudges or streaks caused by our equipment.
• Incorrect paper or binding type that does not match your order.

Please note that we are not responsible for errors in the original document provided by you, such as typos, grammatical errors, low-resolution images, or incorrect formatting.

How to Report an Issue

To report a quality issue, please contact us at gps5620@gmail.com with your Order ID and clear photos of the defect. We will review your case, and if the error is determined to be on our part, we will offer a reprint of the order at no additional cost.